Processing Time

Most in-stock items ship within 1–5 business days.

Many ADHD Craft Cabin products are made-to-order.

Typical production times:

• Standard products: 1–5 business days

• Custom orders: 3–10 business days

• Complex custom projects: Quoted individually

Production times may vary based on order volume, material availability, and project complexity.

If an item requires additional production or processing time, we will contact you with an estimated completion date.

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Shipping Methods

Orders are typically shipped using USPS or other trusted shipping carriers.

Shipping rates are calculated according to the options selected at checkout.

Current standard shipping:

• Flat-rate shipping: $7.99

• Free shipping on orders over $100

Shipping times shown during checkout are estimates provided by the carrier and are not guaranteed delivery dates.

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Local Pickup

Free local pickup is available at:

Cripple Creek Post Office
319 W Carr St
Cripple Creek, CO 80813

Customers will receive notification when their order is ready for pickup. Please email adhdcraftcabin@gmail.com to arrange a time for meeting at the post office parking lot. Pickup order will be held for up to 30 days, we will attempt to reach out to you in order contact information if you have not picked up the order or arranged for pickup by this time.

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Local Delivery

Local delivery is available within approximately 10 miles of Cripple Creek, Colorado.

Current local delivery fee:

• $10.00

• Free on orders over $100

Delivery scheduling may vary based on availability and weather conditions.

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Custom Orders

Custom and personalized items may require additional production time.

Before printing custom orders, we may review files, designs, materials, colors, and other specifications to ensure the best possible result.

If adjustments are needed for printability, durability, or quality, we will contact you before production begins.

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Packaging

We carefully package all orders to help ensure they arrive safely.

Depending on the item being shipped, packaging materials may include:

• Protective paper padding

• Bubble wrap

• Foam protection

• Reinforced boxes

• Specialty packaging for fragile items

Some products, including resin creations, clocks, mirrors, glass items, and other fragile products, may require additional protective packaging.

Packaging methods may vary based on the item's size, shape, fragility, and shipping destination.

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Damaged Shipments

If your order arrives damaged:

1. Take photographs of the packaging and damaged item.

2. Contact us within 7 days of delivery.

3. Include your order number and photos when contacting us.

We will review the situation and work with you to determine an appropriate resolution.

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Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the package is returned to us, additional shipping charges may apply before the order can be reshipped.

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Lost Packages

Once a package has been accepted by the shipping carrier, delivery is handled by that carrier.

If a package appears lost in transit, please contact us and we will assist in working with the carrier to investigate the shipment.

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Questions

If you have questions about shipping, delivery, or pickup options, please contact us:

adhdcraftcabin@gmail.com